Help
How to reach us, and the few things people ask.
Write to us
Questions, a problem with the app, or something about your data.
Delete your account
In the app:
- Open Settings.
- Tap Delete account, at the bottom.
- Tap Delete my account to confirm.
This deletes your account and everything in it: your profile, your photos, your notes and answers, and what the two of you shared, for both of you. It cannot be undone. Backups are cleared within 30 days.
Can’t get into the app any more? Email support@bringajacket.app from the address you signed in with and ask us to delete your account. We will reply when it is done.
Ad choices
In the EU and the UK, Google asks for your permission before showing ads. To change your answer, open Settings in the app and tap Ad choices. The ads are never personalised.
Your data
To get a copy of your data, or have it corrected, write to us. What we keep and why is in the privacy policy.